The Policy / Text SPAM
COMTXT HOLDINGS NZ LIMITED trading as EZITXT. (“EZITXT,” “we,” “our” or “us”), by and through this Policy and the other EZITXT Agreements, establishes strict procedures and requirements to avoid unsolicited, unexpected or unwanted text messages (collectively, “Text SPAM”). Text SPAM includes text messages that are sent: (a) without obtaining the “prior express written consent” from the applicable Consumer Contacts to receive text messages, within the meaning of the Telephone Consumer Protection Act (47 USC § 227), and its implementing regulations adopted by the Federal Communications Commission (47 CFR § 64.1200), as amended from time-to-time (the “TCPA”); (b) in violation of other applicable law; (c) in violation of current guidelines and/or Best Practices set forth by both the Mobile Marketing Association (“MMA”) and all participating mobile telephone carriers; and (d) to a Consumer Contact about a subject that the Consumer Contact did not request to be contacted about.
No Third-Party Databases
Our clients are only permitted to use verified opt-in Customer Contact databases in connection with EZITXT. Our clients are NOT permitted to use any third-party owned lists in connection with EZITXT, whether or not legally sufficient consent has been obtained from the Customer Contacts on the applicable third-party owned lists.
We do not tolerate Text SPAM in any way. If we suspect a violation of this Policy, we may, at our sole discretion, immediately suspend or terminate the users Account. Our Terms require clients to agree to the terms and conditions of this Policy. In addition, upon incorporating a list of Consumer Contacts for use in connection with EZITXT, clients are required to represent that the list is owned by them, contains only opt-in Consumer Contacts and that they otherwise comply with the terms and conditions set forth herein, as well as the Terms.
Opt-Out / Remove / Unsubscribe
EZITXT endeavors to ensure that all Consumer Contacts that receive Client Messages by and through EZITXT can opt-out quickly, easily and permanently from unwanted text communications. Initially, EZITXT requires that all clients agree to include clear opt-out/unsubscribe information in EVERY Client Message that is sent by and through EZITXT. As an additional measure, all Client Messages sent using EZITXT can be tracked and, as such, the applicable recipient can be removed, by EZITXT, from the applicable sender list. Lastly, Consumer Contacts that receive Client Messages can utilize the other options set forth below.
If you wish to remove yourself from any Consumer Contact list, you can do that from within the platform. You also may reply to the Client Message that you received by using the following keyword (STP). Finally, you may send a text message containing the word “STOP” to the number from your mobile phone.
Please report any Text SPAM or other abuse to us directly, and include, if possible: (a) the applicable sender ID in the text message that you received; (b) your mobile telephone number (to be removed); (c) the date and time that you received the text message; and (d) the contents of the message. You can report Text SPAM or other abuse by e-mailing us at: info@EZITXT.com